IDT 911's Resolution Center goes the extra mile for our customers
In 2003, Identity Theft 911 created the first true hands-on identity theft resolution company in the United States. Since then, the core of their business has been to provide personal-touch fraud specialist service to each victim.
When one of our customers, members or breach victims is connected to the Identity Theft 911 Resolution Center, each one of gets unlimited access to a dedicated fraud specialist, who handles the hard work of:
Resolving identity theft issues:
Taking proactive steps to help safeguard against the crime
Guidance and help with replacing lost, stolen, or destroyed documents or identification
Our case management system means a fraud specialist:
Provides an individual solution for each victim
Supports a victim through every step
Helps create a case against identity thieves
They actually resolve identity theft, no matter how long it takes, even if it takes weeks, months, a year, or more. And they extend service not only to the victim but also to the family members living in the same household.
IDT 911's Proactive Services go the extra mile for our customers
Proactive Services:
Let’s make life hard for identity thieves
It’s easy to safeguard our customers and members with identity management services that provide identity protection that helps stop identity theft before it happens.
No doubt most people are aware of the danger. For 10 years in a row, it has been the #1 cause of consumer complaints to the FTC.*
So our customers will love being protected, especially during the most threatening times. When documents are missing–or during identity-related events like marriage, divorce, and the death of a loved one, or during any other stage of life–Identity Theft 911’s fraud specialists will take action by:
Placing fraud alerts on their credit files (when appropriate)
Watching public records and other data sources (optional)
Offering anti-fraud guidance and tips on the latest scams
Our clients champion the fight against identity fraud in the best way . . . by helping to prevent it.
* Source: Federal Trade Commission, 2010